Customer Service Representative / Lot Attendant - Remote

Overview

As a Customer Service Representative at U-Haul, you will play a crucial role in providing exceptional service to customers, assisting with equipment inspections, and utilizing technology for rental management.

In Short

• Work as part of a supportive team at U-Haul.
• Assist customers with U-Haul products and services.
• Use smartphone-based technology for managing rentals.
• Inspect and maintain rental equipment.
• Prepare rental invoices and handle returns.
• Install hitches and trailer wiring.
• Drive a forklift (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a physically demanding environment.
• Receive on-the-job training and certifications.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding role.
• Willingness to use protective gear when necessary.
• Strong customer service skills.
• Ability to handle equipment weighing up to 50 lbs.
• Flexibility to work various shifts.
• Commitment to ongoing training and education.
• Must not use nicotine products.
• Must be eligible for health insurance and other benefits.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program benefits.
• Discounts on various products and services.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement program.
• Access to a 24-hour physician for kids.
• LifeLock Identity Theft Protection.
• On-the-job education and training.