Customer Service Representative / Lot Attendant - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they have a positive experience while managing equipment inspections and rentals.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone-based U-Scan technology for rentals.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Prepare rental invoices and manage equipment returns.
• Install hitches and trailer wiring.
• Drive a forklift (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a team-oriented environment.
• Receive on-the-job training and bonuses.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to learn and use safety equipment.
• Commitment to a smoke-free workplace.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
• Discounts on various products and services.
• Life insurance and critical illness insurance.
• Gym reimbursement program.
• Access to a 24-hour physician for kids.
• LifeLock Identity Theft Protection.
• On-the-job education and training.