Customer Service Representative / Lot Attendant - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the role of Customer Service Representative, where you will assist customers and maintain equipment while being part of a supportive team.

In Short

• Work as part of a team at U-Haul to assist customers.
• Inspect and maintain rental equipment.
• Use smartphone technology for managing rentals.
• Drive and hook up U-Haul trucks and trailers.
• Provide exceptional customer service and education about products.
• Prepare rental invoices and manage equipment returns.
• Participate in ongoing training and education.
• Physical demands may include moving equipment weighing up to 50 lbs.
• Opportunities for career advancement and bonuses available.
• Work in a safe environment with required safety precautions.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical exertion and work outdoors.
• Willingness to learn and participate in training programs.
• Must comply with U-Haul's nicotine-free hiring policy.
• Ability to use protective gear when necessary.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Bonuses for hiring and training completion.
• Discounts on various products and services.
• Access to a 24-hour physician for kids.
• Life insurance and critical illness insurance options.