Customer Service Representative / Lot Attendant - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they have a positive experience while using U-Haul’s services.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based technology to manage rentals.
• Inspect and maintain equipment.
• Prepare rental invoices and manage returns.
• Install hitches and trailer wiring.
• Drive forklifts (certification offered).
• Participate in ongoing education through U-Haul University.
• Work in a supportive team environment.
• Receive on-the-job training.
• Opportunities for career advancement.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to work with moving parts and equipment.
• Must comply with U-Haul’s nicotine hiring policy.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Employee Stock Ownership Plan (ESOP).
• Various reimbursement programs.
• 401(k) Savings Plan.
• Life insurance and other benefits.
• Discounts on various products and services.
• Access to a 24-hour physician for kids.
• Employee Assistance Program (EAP).