Senior Specialist, Order Execution - Remote

Overview

As a Senior Specialist, Order Execution, you will be responsible for providing an outstanding customer care experience as Emerson’s frontline representative. You will support continuous improvement projects to ensure Emerson continues to meet and exceed customers’ expectations.

In Short

• Receive orders from different customers in Asia and check them for completeness.
• Enter data or order items in Business Systems and coordinate with the factory for product manufacturing.
• Monitor the order and ensure the goods will be delivered to the customer on time.
• Answer order-related queries from customers via email, chat, or call.

Requirements

• Bachelor’s degree in any 4-year course.
• At least 2.5 years of relevant experience in order management or similar support/functions.
• General knowledge of quote to cash process.

Benefits

• Market-competitive pay and benefits package.
• Food and transportation allowances.
• Comprehensive insurance coverage.
• Retirement benefits.
• Career development programs.
• Merit-based increases.
• Exceptional healthcare coverage for you and your loved ones.
• Paid leaves and tuition reimbursement for approved programs.
• Well-being programs and business travel opportunities.
• Commitment to social responsibility.