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Senior Specialist, Order Execution - Remote

Posted 4 weeks ago
Customer Service
Full Time
Philippines

Overview

As a Senior Specialist, Order Execution, you will be responsible for providing an outstanding customer care experience as Emerson’s frontline representative. You will support continuous improvement projects to ensure Emerson continues to meet and exceed customers’ expectations.

In Short

  • Receive orders from different customers in Asia and check them for completeness.
  • Enter data or order items in Business Systems and coordinate with the factory for product manufacturing.
  • Monitor the order and ensure the goods will be delivered to the customer on time.
  • Answer order-related queries from customers via email, chat, or call.

Requirements

  • Bachelor’s degree in any 4-year course.
  • At least 2.5 years of relevant experience in order management or similar support/functions.
  • General knowledge of quote to cash process.

Benefits

  • Market-competitive pay and benefits package.
  • Food and transportation allowances.
  • Comprehensive insurance coverage.
  • Retirement benefits.
  • Career development programs.
  • Merit-based increases.
  • Exceptional healthcare coverage for you and your loved ones.
  • Paid leaves and tuition reimbursement for approved programs.
  • Well-being programs and business travel opportunities.
  • Commitment to social responsibility.

E.C.S

Emerson Career Site

Emerson is a global leader in automation technology and engineering solutions, dedicated to providing innovative process control and automation systems for industries such as oil and gas, refineries, chemicals, and petrochemicals. With a commitment to quality, safety, and inclusivity, Emerson fosters a diverse workplace that encourages employee development and work-life balance through flexible work arrangements. The company offers competitive compensation and comprehensive benefits, ensuring that employees can thrive in a supportive environment. Emerson values collaboration and aims to empower its workforce to achieve their full potential while delivering exceptional results for customers worldwide.

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