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Senior Lead Specialist I, Order Execution - Remote

Posted 4 weeks ago
Customer Service
Full Time
Philippines

Overview

As a Senior Lead Specialist I, Order Execution at Emerson, you will be responsible for providing an outstanding customer care experience as Emerson’s frontline representative. You will support continuous improvement projects to ensure Emerson continues to meet and exceed customers’ expectations by taking ownership of customer inquiries and handling orders from receipt to the closure of sales.

In Short

  • Monitor the order and ensure the goods will be delivered to the customer on time.
  • Handle projects from order receipt until sales recognition.
  • Provide in-depth support in terms of project management, methodology enhancement, and process improvement.

Requirements

  • Bachelor’s degree in any 4-year course.
  • At least 6 years of experience with advanced knowledge of shipment, logistics, and invoicing activities.
  • Expertise in import and export documents and bank guarantee processes.

Benefits

  • Market-competitive pay and benefits package.
  • Food and transportation allowances.
  • Comprehensive insurance coverage.
  • Retirement benefits.
  • Career development programs.
  • Merit-based increases.
  • Exceptional healthcare coverage.
  • Paid leaves and tuition reimbursement for approved programs.
  • Exciting business travel opportunities.
  • Commitment to social responsibility.

E.C.S

Emerson Career Site

Emerson is a global leader in automation technology and engineering solutions, dedicated to providing innovative process control and automation systems for industries such as oil and gas, refineries, chemicals, and petrochemicals. With a commitment to quality, safety, and inclusivity, Emerson fosters a diverse workplace that encourages employee development and work-life balance through flexible work arrangements. The company offers competitive compensation and comprehensive benefits, ensuring that employees can thrive in a supportive environment. Emerson values collaboration and aims to empower its workforce to achieve their full potential while delivering exceptional results for customers worldwide.

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