Customer Success Engineer, Frontend (React) - Remote

Overview

As a Customer Success Engineer at Embeddable, you will work closely with users to ensure they maximize the use of our product, focusing on embedding analytics in frontend environments and developing internal tools.

In Short

• Fast-paced environment with ambitious goals.
• Hybrid role combining customer-facing and engineering tasks.
• Technical expertise in JS, React, HTML, and CSS required.
• Focus on customer problem-solving and support.
• Build tools and scripts to enhance user experience.
• Write documentation and guides based on customer interactions.
• Collaborate with Product and Engineering teams.
• Explore automation and smarter working methods.
• Strong customer-centric mindset is essential.
• Proactive and strong communication skills are valued.

Requirements

• Strong background in React / TypeScript.
• Strong background in HTML and CSS.
• Experience with LLMs or AI tools for coding tasks.
• Experience in charting libraries like Chart.js or D3 is advantageous.
• Experience with SQL is a plus.
• Customer-centric mindset with empathy and curiosity.
• Proactive and responsive personality.
• Strong communication skills and willingness to learn.
• Architect mindset for problem prevention.

Benefits

• Opportunity for career-defining work.
• Work in a dynamic and innovative environment.
• Be part of a growing team with ambitious goals.
• Engage in meaningful problem-solving for customers.
• Access to cutting-edge tools and technologies.
• Collaborate with cross-functional teams.
• Flexible working conditions.