RemoteOtterRemoteOtterThe Global Customer Operations Lead is responsible for overseeing and optimizing Customer Success processes to support scalable business growth, implementing automation solutions, driving efficiency, and enhancing customer retention through data-driven insights.
ELSA is a pioneering company in AI-driven English communication training, established in 2016 and based in San Francisco. With a mission to revolutionize English learning, ELSA utilizes advanced speech-recognition technology and generative AI to provide personalized feedback, helping over 50 million learners enhance their pronunciation and fluency. The company operates globally, with a presence in countries such as Vietnam, Portugal, Indonesia, Brazil, and Japan. ELSA's flagship platforms, ELSA Enterprise and ELSA Schools, empower organizations and educational institutions to improve communication skills, fostering personal and professional growth. Recognized as a top innovator in AI, ELSA aims to set the global standard for real-time English communication training, aspiring to support 1.5 billion language learners worldwide in sharing their stories confidently.
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Jobs from ELSA:
ELSA is a pioneering company in AI-driven English communication training, established in 2016 and based in San Francisco. With a mission to revolutionize English learning, ELSA utilizes advanced speech-recognition technology and generative AI to provide personalized feedback, helping over 50 million learners enhance their pronunciation and fluency. The company operates globally, with a presence in countries such as Vietnam, Portugal, Indonesia, Brazil, and Japan. ELSA's flagship platforms, ELSA Enterprise and ELSA Schools, empower organizations and educational institutions to improve communication skills, fostering personal and professional growth. Recognized as a top innovator in AI, ELSA aims to set the global standard for real-time English communication training, aspiring to support 1.5 billion language learners worldwide in sharing their stories confidently.
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Jobs from ELSA:
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