UR Index Intake Coordinator - Remote

Overview

The Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.

In Short

• Scanning, Uploading, and labeling of case documents into the appropriate case files
• Separating and sorting of hard copy/soft copy medical files and documents
• Processing referrals with dedicated deadlines and sending reviews to our HCPs
• Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
• Heavy data entry
• Promptly answer all incoming calls and assist callers with proper telephone etiquette
• Professional interaction with Nurses, Insurance Adjusters, and other medical professionals
• Responds to routine inquiries or complaints from customers and the public
• Process Utilization Review referral forms received by EK Health Services
• In-take / Data Entry of UR referrals into EK Health Services software and case assignment

Requirements

• High School Graduate or G.E.D. equivalent
• Professional demeanor with Excellent Written and Oral Communication Skills
• Strong Organization Skills
• Must be computer literate with a high comfort level with computer programs/functions
• Basic medical terminology

Benefits

• Pay $16-17/hr based on experience, education and location
• Medical, Dental, Vision Insurance
• 401K
• Paid Time Off
• Paid Holidays
• Equipment provided
• Monthly internet stipend