Intake Coordinator - Remote

Overview

We are seeking a dynamic and detail-oriented Intake Coordinator to join our team. The ideal candidate will have a strong background in customer service, experience with insurance verification, and the ability to effectively communicate and engage with patients. This role is crucial in ensuring a smooth and efficient intake process for our healthcare services.

In Short

• Check and verify patient insurance information using Medicare website and various insurance portals.
• Communicate with patients to gather necessary information and educate them on healthcare products.
• Maintain accurate and detailed records of patient interactions and insurance verifications.
• Provide exceptional customer service, ensuring a positive experience for all patients.
• Clearly and effectively communicate with patients, healthcare providers, and insurance companies.
• Build rapport with patients and engage them in a friendly and professional manner.

Requirements

• Proven experience in checking insurances and interacting with patients.
• Strong customer service background.
• Excellent communication skills, both verbal and written.
• Detail-oriented and organized.
• Proactive and a go-getter attitude.
• Familiarity with the tools and technologies listed above.

Benefits

• Opportunity to work in a dynamic healthcare environment.
• Engage with patients and make a positive impact on their healthcare experience.