Tech Client Support Specialist (German) - Remote

Overview

Join EIMS Global as a Tech Client Support Specialist, where you'll engage with German-speaking clients and help them understand IT software solutions, all while enjoying a hybrid working model.

In Short

• Respond to inbound B2B queries from German-speaking customers.
• Learn to understand and explain IT software solutions.
• Build rapport with decision-makers and identify upsell opportunities.
• Collaborate with internal teams to resolve escalations.
• Engage in continuous learning to enhance your tech knowledge.
• Self-motivated and proactive attitude required.
• Great communication skills are essential.
• German must be your first language.
• Strong desire to excel in your role.
• Career progression opportunities available.

Requirements

• Self-motivated, proactive & hungry to learn.
• Great communicator.
• German is your 1st language.
• Strong appetite to be the best!

Benefits

• OTE: £28,000–£32,000 in your first year.
• Hybrid working model: Mon/Fri remote, Tue–Thu in-office.
• 28 days paid leave, plus up to 4 bonus days for top performance.
• Fun perks & incentives: meal vouchers, gift cards, team competitions.
• Career progression to Channel Sales, Inside Sales, or Management roles.
• World-class training via EIMS University.
• Inclusive team culture that supports growth.