German Support Specialist - Remote

Overview

Are you fluent in German and looking for an exciting remote opportunity in Portugal? We are seeking passionate and dedicated professionals to join our international team within the customer support industry. This role offers a chance to work with a world-renowned tech company, providing top-tier service and innovative solutions, all from the comfort of your home in mainland Portugal. If you're ready to bring your language skills and problem-solving abilities to a dynamic team, we want to hear from you!

In Short

• Support customers’ online orders throughout the whole journey.
• Handle sensitive customer and client information following PCI and GDPR policies.
• Interact with customers, carriers, financial institutions, and internal departments.
• Focus on improving customer experience and maintaining high service standards.
• Recognize and analyze complex problems effectively.
• Work collaboratively to achieve project goals.

Requirements

• Fluency in German.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work in a team-oriented environment.
• Experience in customer support is a plus.

Benefits

• Remote work opportunity.
• Chance to work with a renowned tech company.
• Dynamic and supportive team environment.
• Opportunity for professional growth.