Senior Client Partner, Customer Success - Remote

Overview

The Senior Client Partner, Customer Success role at DoubleVerify involves leading customer renewals and driving account growth for high revenue customers, with a focus on building trust and executing commercial strategies.

In Short

• Ownership of renewals for high revenue customers.
• Lead pricing and contract negotiations.
• Partner with Customer Success Managers on renewal strategies.
• Engage with senior stakeholders to manage renewals.
• Identify expansion opportunities aligned with customer goals.
• Meet renewal and expansion revenue targets.
• Deliver accurate forecasts with Revenue Operations.
• Improve internal processes for renewals and expansions.
• Act as a senior voice within the Customer Success team.

Requirements

• 5 to 8+ years in renewals, account management, or customer success.
• Track record of revenue-generating renewals.
• Experience negotiating contracts and pricing.
• Ability to work independently and drive results.
• Strong communication skills with a solution-oriented mindset.
• Process-driven with workflow improvement eagerness.
• Thrives in fast-paced startup environments.
• Experience with Salesforce or similar CRM tools.

Benefits

• Competitive salary range with bonus/commission eligibility.
• Equity options available.
• Comprehensive benefits package.