Senior Enablement Partner, Customer Success - Remote

Overview

Attentive is seeking a Senior Enablement Partner to lead strategic enablement programs for our Strategic and Enterprise Customer Success teams, ensuring they have the necessary knowledge and skills to succeed.

In Short

• Deliver onboarding and ongoing training programs for new hires.
• Collaborate with leadership to design effective enablement programming.
• Strategize and deliver enablement materials to engage customers.
• Maintain a library of enablement content.
• Manage projects and ensure quality deliverables.
• Define and monitor KPIs for enablement programs.
• Establish communication channels with leadership and teams.
• Partner with Learning Experience Designers for educational materials.

Requirements

• Minimum of 5 years of professional experience.
• 1-3 years in Customer Success.
• 2 years in enablement or training, SaaS experience preferred.
• Project/program management experience is a plus.
• Excellent communication skills.
• Experience in developing training programs and tools.
• Proven track record of driving business results through enablement.
• Strong project management and organizational skills.
• Familiarity with enablement tools like Salesforce and others.

Benefits

• Work with a top-rated customer success team.
• Be part of a rapidly growing company recognized by Deloitte and Forbes.
• Opportunity to make a measurable impact on revenue teams.
• Collaborate with leading global brands.