Account Manager - Remote

Overview

As an Account Manager at DoseSpot, you will create long-term, trusting relationships with customers and oversee a portfolio of SMB accounts with high growth potential.

In Short

• Manage a portfolio of SMB accounts.
• Serve as the lead point of contact for assigned customer accounts.
• Build and maintain strong, long-lasting client relationships.
• Negotiate renewal contracts and upsell agreements.
• Ensure timely and successful delivery of solutions.
• Develop trusted advisor relationships with customer stakeholders.
• Communicate progress of initiatives to internal stakeholders.
• Identify areas of improvement to meet targets.
• Forecast and track key account metrics.
• Collaborate with the sales team to identify growth opportunities.

Requirements

• Associate's degree or equivalent.
• At least two years of experience as an Account Manager or similar role.
• Excellent communication, problem-solving, and decision-making skills.
• Proficiency with CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Demonstrated ability to meet sales goals and manage multiple accounts.
• Ability to accelerate product adoption and influence collaboration.
• High-energy, passionate, and enthusiastic attitude.
• Willingness to travel up to 10% of the time.

Benefits

• Opportunity to work in a fast-paced, innovative environment.
• Be part of a growing team in the healthcare software industry.
• Engage with cross-functional teams to improve customer experience.
• Contribute to mission-critical solutions for healthcare.