Remote Otter LogoRemoteOtter

Account Manager - Remote

Posted 10 weeks ago

Overview

As an Account Manager at DoseSpot, you will create long-term, trusting relationships with customers and oversee a portfolio of SMB accounts with high growth potential.

In Short

  • Manage a portfolio of SMB accounts.
  • Serve as the lead point of contact for assigned customer accounts.
  • Build and maintain strong, long-lasting client relationships.
  • Negotiate renewal contracts and upsell agreements.
  • Ensure timely and successful delivery of solutions.
  • Develop trusted advisor relationships with customer stakeholders.
  • Communicate progress of initiatives to internal stakeholders.
  • Identify areas of improvement to meet targets.
  • Forecast and track key account metrics.
  • Collaborate with the sales team to identify growth opportunities.

Requirements

  • Associate's degree or equivalent.
  • At least two years of experience as an Account Manager or similar role.
  • Excellent communication, problem-solving, and decision-making skills.
  • Proficiency with CRM software (e.g., Salesforce) and Microsoft Office Suite.
  • Demonstrated ability to meet sales goals and manage multiple accounts.
  • Ability to accelerate product adoption and influence collaboration.
  • High-energy, passionate, and enthusiastic attitude.
  • Willingness to travel up to 10% of the time.

Benefits

  • Opportunity to work in a fast-paced, innovative environment.
  • Be part of a growing team in the healthcare software industry.
  • Engage with cross-functional teams to improve customer experience.
  • Contribute to mission-critical solutions for healthcare.

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