Strategy and Operations Manager - Drive Team - Remote

Overview

We are revolutionizing the delivery experience for merchants and customers by offering the next generation of fulfillment services. We’re looking for someone to join the Drive team to drive high-quality delivery outcomes and scale support and exceptions management processes, all while we disrupt the final mile delivery industry.

In Short

• Understand operations and strategize to improve delivery outcomes.
• Analyze data to identify issues and drive improvements.
• Build new tools and processes for better service visibility.
• Create structure in ambiguous environments.
• Leverage data for informed decision-making.

Requirements

• 5+ years of experience in strategy and operations.
• Strong analytical skills with proficiency in SQL and Excel.
• Experience in logistics or on-demand services is a plus.
• Ability to work across diverse teams and responsibilities.
• Excellent communication and persuasive skills.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401(k) plan with employer match.
• Paid time off and parental leave.
• Wellness benefits and paid holidays.
• Opportunities for equity grants.