Manager, Retention Marketing, DashPass - Remote

Overview

The Manager, Retention Marketing for DashPass will focus on enhancing customer engagement and retention through personalized marketing strategies.

In Short

• Create a cohesive DashPass partnerships CRM strategy.
• Develop campaign strategy briefs based on business needs.
• Collaborate with Promo Strategy team for optimal incentives.
• Partner with Marketing Ops for campaign execution.
• Align lifecycle marketing strategies with existing CRM.
• Contribute to weekly strategy reviews for lifecycle programs.
• Increase personalization within audience lifecycle.
• Work with creative studio to create CRM assets.
• Analyze campaign results and share performance reports.

Requirements

• 6+ years experience in customer retention or growth marketing.
• Proven record of driving business results through marketing.
• Strong stakeholder management skills.
• Hands-on experience with CRM technology.
• Excellent organizational and multitasking abilities.
• Bachelor’s degree or equivalent experience.

Benefits

• Comprehensive benefits package including 401(k) with employer match.
• Paid time off and parental leave.
• Medical, dental, and vision benefits.
• Wellness benefits and mental health programs.
• Equity grants opportunities.