Remote Otter LogoRemoteOtter

Director of Merchant Experience - Remote

Posted 7 weeks ago
Design
Full Time
USA
$208,800 - $307,000 USD/year

Overview

As the Director of Merchant Experience at DoorDash, you will lead the design of intuitive solutions that empower merchants, enhancing their operations and overall experience.

In Short

  • Lead the design of merchant experience solutions.
  • Manage a team of product designers.
  • Collaborate with cross-functional teams.
  • Drive product strategy and vision.
  • Focus on customer-centric design.
  • Build a high-performing design culture.
  • Establish effective operating models.
  • Mentor and develop design talent.

Requirements

  • 10+ years of design experience.
  • 3+ years in team management.
  • Proven track record of product delivery.
  • Strong advocacy for customer-centric design.
  • Experience in complex product ecosystems.
  • Ability to manage executive leadership.
  • Skilled in attracting top talent.
  • Good mentoring skills.

Benefits

  • Comprehensive benefits package.
  • 401(k) plan with employer match.
  • Paid time off and parental leave.
  • Wellness benefits.
  • Medical, dental, and vision benefits.
  • Disability and life insurance.
  • Family-forming assistance.
  • Mental health program.
Doordashusa logo

Doordashusa

DoorDash USA is a leading on-demand food delivery service that connects customers with their favorite local restaurants and businesses. Founded in 2013, the company has rapidly expanded its operations across the United States and beyond, offering a convenient platform for users to order food and other essentials from the comfort of their homes. DoorDash is committed to enhancing the delivery experience through innovative technology and a focus on customer satisfaction, making it a prominent player in the food delivery industry.

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