Loan Account Manager - Wholesale Division - Remote

Overview

The Loan Account Manager will oversee and manage mortgage loan accounts, ensuring exceptional service delivery and maintaining strong client relationships throughout the loan lifecycle.

In Short

• Serve as the primary point of contact for mortgage loan clients.
• Build and maintain strong relationships with clients.
• Coordinate with loan officers, underwriters, and processors.
• Monitor loan pipeline and ensure compliance with policies.
• Review loan documentation for accuracy and completeness.
• Provide regular updates to clients on loan status.
• Ensure compliance with regulations governing mortgage lending.
• Handle client escalations and resolve issues effectively.
• Maintain accurate records of client interactions.

Requirements

• Strong leadership skills and ability to make sound business decisions.
• Experience in managing mortgage loan accounts.
• Excellent communication and interpersonal skills.
• Ability to work with minimal oversight.
• Knowledge of mortgage lending regulations.
• Organized and detail-oriented.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) and matching
• Paid time off
• Company outings and social events