Document Acquisition Specialist III - Remote

Overview

The Document Acquisition Specialist III, Data Normalization, manages proprietary workflow queues containing construction documents, requiring expertise in data sources and advanced project management skills to ensure comprehensive coverage of construction documents. Their primary responsibility is to meticulously review and triage essential data and publish documents into Dodge Construction Network Data Platform.

In Short

• This is a remote, home-office role.
• Candidates located in the continental United States will be considered.
• Expected travel is 5% for this role.
• Ensure timely, accurate, and comprehensive document publishing.
• Conduct comprehensive research and verify document integrity.
• Maintain accountability for performance metrics.
• Handle customer inquiries on projects.
• Assist with training new team members.
• Maximize document coverage on active projects.
• Analyze documents for accuracy and completeness.

Requirements

• 3+ years of experience in the construction industry or equivalent customer service experience.
• 3+ years of outbound call experience.
• Prior online research experience.
• Proficiency in Microsoft Office suite.
• Exceptional attention to detail and communication skills.
• Ability to work effectively in an independent, remote environment.
• Comfortable working in a fast-paced, production-driven environment.
• Strong typing skills and critical thinking abilities.

Benefits

• Market competitive salary.
• Comprehensive benefits package.
• Uncapped commissions plans or annual discretionary performance bonus for applicable roles.