Account Manager - Remote

Overview

We are looking for an Account Manager to join our customer success team at Doctify, a global HealthTech leader dedicated to improving patient care.

In Short

• Manage a portfolio of accounts and ensure client satisfaction.
• Build strong relationships with clients and internal teams.
• Conduct meetings with clients via phone, virtually, and in person.
• Act as a trusted advisor to advocate for client needs.
• Provide best practice examples to drive client engagement.
• Work in a fast-paced environment and adapt to change.
• Receive training on the Doctify platform and tools.
• Enjoy a hybrid working model with flexibility.
• Participate in a supportive team culture with regular huddles.
• Contribute to a diverse and inclusive workplace.

Requirements

• Proven experience in account management or sales.
• Strong communication and relationship-building skills.
• Commercially focused with a customer-centric approach.
• Ability to tackle challenges with a positive attitude.
• Willingness to learn and adapt in a dynamic environment.

Benefits

• 28 days annual leave, increasing with tenure.
• Hybrid working model with flexible hours.
• Enhanced parental leave and peternity leave.
• Medicash health cash plan.
• Competitive compensation with base salary plus commission.
• Ongoing learning and career development opportunities.
• Team socials and recognition programs.
• Employee referral bonuses.
• Commitment to diversity, equity, inclusion, and belonging.