Revenue Operations Team Manager - Remote

Overview

We are seeking a highly analytical and execution-driven Revenue Operations Manager to lead our revenue operations strategy for the Individual Doctors segment (B2C2B). This role will oversee the entire revenue lifecycle across Marketing Ops, Sales Ops, and Customer Success Ops, ensuring alignment, efficiency, and growth across each stage of the customer journey.

In Short

• Own the end-to-end revenue operations strategy for the Individual Doctors segment.
• Partner with Marketing, Sales, and CS leadership to design, execute, and optimize lead-to-revenue processes.
• Build and maintain dashboards, KPIs, and forecasting tools to track funnel performance, conversion rates, and growth drivers.
• Lead systems and tooling enhancements (CRM, marketing automation, customer platforms).
• Identify operational bottlenecks and lead cross-functional initiatives to solve them.
• Create lead scoring, routing, and segmentation logic to improve acquisition efficiency.
• Design playbooks and workflows to drive adoption and retention across the funnel.
• Ensure governance, data hygiene, and operational rigor across revenue platforms.

Requirements

• Bachelor’s degree in Business, Engineering, Economics, or similar (MBA is a plus).
• Solid experience in Revenue Operations, Sales Operations, or Growth Operations roles.
• Experience managing cross-functional revenue funnels (Marketing → Sales → CS).
• Proficiency in CRM (HubSpot, Salesforce, or Pipedrive), BI tools (Looker, Tableau), and Excel/Google Sheets.
• Strong analytical and modeling skills (SQL or data querying is a plus).
• Fluency in Portuguese; business English required.

Benefits

• Working hours are from Monday to Friday, from 9 am to 6 pm.
• We have compensatory time off (Banco de Horas).
• Food/Market Voucher.
• Medical, Dental, and Group Life Insurance.
• Pet Plan.
• iFeel app, for emotional comfort.
• Gympass for you and up to 3 people!
• Payroll loan services, eligible after 6 months of employment.
• Stock Options - eligible after 6 months of employment (5 years grace period).
• Birthday Day Off.
• Daycare Assistance.
• Partnership Club, with discounts ranging from teaching institutions.
• Referral Program offers up to R$600 per person who stays with us for more than 6 months.
• Leave of Absence/Time-off for significant life events.