Key Account Manager - Medical Industry - Remote

Overview

The Key Account Manager will be responsible for managing relationships with key clients in the medical industry, ensuring high levels of service and supporting them in effectively utilizing the offered solutions.

In Short

• Maintain and develop relationships with key clients.
• Respond to client needs and proactively build engagement.
• Provide ongoing contact and quick responses to client inquiries.
• Ensure smooth information flow within the organization.
• Organize and conduct Business Reviews to present usage results.
• Propose optimizations and changes in system settings.
• Identify needs and potential areas for improvement.
• Organize workshops to support clients in using the product.
• Inform clients about changes in the product.

Requirements

• Experience in B2B customer relationship management.
• Strong data analysis skills.
• High availability and readiness for frequent client contacts.
• Ability to conduct business meetings and negotiations.
• Excellent organizational skills and proactive problem-solving approach.
• Fluency in English for effective communication.
• Knowledge of the medical market is a plus.

Benefits

• Employment contract or B2B contract with a trial period.
• Base salary of 7900-9000 PLN gross plus performance bonus.
• Hybrid work with potential business travel.
• Flexible schedule available from Monday to Friday.
• Planned onboarding time and training.
• Additional day off for work anniversary.
• Free English classes.
• Funding for Multisport card.
• Premium medical insurance and access to psychological care.
• Options for shares in the company.
• Necessary work tools and team-building outings.