Technical Account Manager - Remote

Overview

As a Technical Account Manager at dLocal, you will manage all technical aspects of customer relationships, ensuring that merchants receive tailored solutions that meet their needs.

In Short

• Join a global team in a flexible, remote-first culture.
• Be the first point of contact for upcoming merchants.
• Work closely with Sales, Account Management, Product, and Development teams.
• Focus on providing the best solutions for merchants.
• Impact millions of people's daily lives through payment solutions.
• Collaborate with a diverse team from 30+ nationalities.
• Enjoy travel, health, and learning benefits.
• Thrive in a customer-centric environment.
• Contribute to the growth of emerging markets.
• Be part of a company that values building and overcoming challenges.

Requirements

• Experience in Technical Account Management or similar roles.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Customer-focused mindset.
• Technical knowledge relevant to payment solutions.
• Problem-solving skills.
• Experience in managing customer relationships.
• Ability to adapt solutions to meet merchant needs.
• Willingness to travel as needed.
• Fluency in English; additional languages are a plus.

Benefits

• Flexible remote work environment.
• Health benefits.
• Learning and development opportunities.
• Travel benefits.
• Work with a diverse and international team.
• Impactful work in emerging markets.
• Dynamic and supportive company culture.
• Opportunities for career growth.
• Engaging and challenging work environment.
• Be part of a company that values innovation and customer satisfaction.