AI/ML Engineer - Remote

Overview

The AI/ML Engineer will execute analytical projects addressing complex business questions, leveraging AI solutions to drive guest satisfaction and business outcomes.

In Short

• Design and implement generative AI solutions.
• Conduct projects from ideation to delivery.
• Analyze digital and contact center data.
• Communicate findings to senior leadership.
• Work with cross-functional teams.
• Stay updated with AI and data science trends.
• Support partners with data and processes.
• 4+ years experience in analytics or data science.
• Advanced proficiency in SQL and Python.
• Strong background in statistical analysis and NLP.

Requirements

• Bachelor’s degree in a quantitative field.
• Experience with big data tools.
• Excellent communication skills.
• Proven track record in fast-paced environments.
• Graduate degree preferred.
• Hands-on experience with LLMs and generative AI.
• Familiarity with Docker and Spark.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with innovative AI projects.
• Collaboration with cross-functional teams.
• Professional development opportunities.