Account Manager - Remote

Overview

The Account Manager at DLG will lead client relationships across international strategic accounts, ensuring client satisfaction and deliverable quality while developing omnichannel strategies and campaigns.

In Short

• Lead the client relationship across international strategic accounts.
• Oversee strategic conversations, presentations, planning, and projects.
• Develop omnichannel strategies based on strong insights and experience.
• Ensure client satisfaction and deliverables quality.
• Mentor and coach colleagues to deliver best-in-class activities.
• Work closely with other agency departments for operational excellence.
• Manage project financials including estimates, invoices, and payments.
• Identify and close new business opportunities from existing clients.
• Monitor and improve account profitability.
• Maintain and update project documentation and processes.

Requirements

• 6+ years of account management experience agency side with luxury brands.
• Experience managing a range of digital projects and programs.
• Ability to develop revenue streams with high gross profit margins.
• Excellent written and oral communication skills in English and French.
• Strong organizational, analytical, and project management skills.

Benefits

• Opportunity to work for some of the world’s most admired brands.
• Flexibility with a work-from-home policy.
• Commitment to recognizing and nurturing talent.
• Wellbeing & Sport Incentives to support a healthier lifestyle.
• Focus on equality and inclusivity in recruitment practices.