Implementation Specialist - Remote

Overview

The Implementation Specialist will support the new business and renewal process for clients of Digital Insurance, ensuring smooth communication and documentation between clients and carriers.

In Short

• Support the implementation of health insurance solutions for clients.
• Gather and manage applications from carriers.
• Instruct employers on completing required paperwork.
• Communicate final approvals and plan designs to clients.
• Manage database entries and documentation.
• Maintain professional communication with clients and carriers.
• Balance daily tasks including appointments and correspondence.
• Adhere to confidentiality and HIPAA guidelines.
• Work in a fast-paced environment.
• Participate in additional responsibilities assigned by management.

Requirements

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to relate to diverse personalities.
• Self-motivated and disciplined.
• Bachelor's degree preferred.
• Experience in a benefits support role preferred.
• Proficient with Microsoft Office applications.
• Knowledge of health insurance products preferred.
• Familiarity with database applications is a plus.
• Current life and health insurance license.

Benefits

• Health and wellbeing benefits.
• Retirement and financial benefits.
• Paid time off.
• Overtime pay for non-exempt employees.
• Learning and development programs.
• Reimbursement of job-related expenses.
• Employee perks and discounts.