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Field Application Specialist - Remote

Posted 1 week ago
Customer Service
Full Time
Portugal

Overview

The Field Applications Specialist (FAS) for Beckman Coulter Diagnostics is responsible for providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.

In Short

  • Provide professional support and training to customers.
  • Maintain customer support logs and internal records.
  • Resolve issues to deliver a high-quality customer experience.
  • Develop commercial awareness for growth opportunities.
  • Travel to support customers using technical expertise.
  • Work independently within a geographic territory.
  • Be part of a team sharing best practices and mentoring.
  • Participate in a clear Development Pathway program.
  • Support the installation of diagnostic tools.
  • Contribute to improving patient lives through diagnostics.

Requirements

  • University Scientific degree + minimum 1 year of experience in clinical chemistry and immunoassays.
  • Fluent in Portuguese, Spanish, and English.
  • Ability to interact with customers on a scientific basis.
  • Willingness to travel and provide service in assigned geography.
  • Ability to work flexible hours as per business needs.
  • Hold a current valid driver’s license and good driving record.
  • Operate independently yet collaboratively within a team.

Benefits

  • Company car, mobile phone, and laptop provided.
  • Flexible, hybrid working arrangements available.
  • Opportunities for career development and growth.
  • Supportive leadership team.
  • Work in a diverse and inclusive environment.

D.E

DH Egypt

Beckman Coulter Diagnostics has been a leader in advancing laboratory science and healthcare for over 80 years. As part of the Danaher Corporation, the company is dedicated to improving patient lives through innovative diagnostic tools that tackle significant health challenges. Beckman Coulter fosters a supportive and inclusive culture that values diverse backgrounds and experiences, encouraging associates to be themselves and pursue meaningful careers. The company emphasizes flexibility in work arrangements, including remote opportunities, and is committed to providing comprehensive benefits to its employees. With a focus on collaboration and customer satisfaction, Beckman Coulter is at the forefront of reimagining healthcare, one diagnosis at a time.

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