Field Application Specialist - BioAnalytics - Remote

Overview

We are looking for a Field Application Specialist to join our BioAnalytics team, utilizing scientific knowledge and communication skills in a commercial role.

In Short

• Provide technical support and advice to clients in the biopharma industry and academia.
• Conduct product demonstrations and training sessions.
• Engage with existing customers to identify training needs.
• Respond to customer inquiries and troubleshoot application issues.
• Collect customer feedback to support product development.
• Travel up to 70%, primarily within the UK.
• Maintain high knowledge of portfolio instruments and software.
• Work closely with sales colleagues.
• Participate in a supportive team environment.
• Contribute to a culture of sustainability and openness.

Requirements

• Ph.D. in cell biology or a related discipline.
• Previous research lab experience is essential.
• Field experience or customer support experience is advantageous.
• Experience in cell culture and flow cytometry is required.
• Strong customer focus and communication skills.
• Highly organized with the ability to plan independently.
• Team player, comfortable working across functions internationally.
• Willingness to travel for work.
• Right to work in the UK.

Benefits

• Personal and professional development opportunities.
• Work-life balance with remote options.
• Comprehensive onboarding process.
• Attractive working conditions with a 37.5 hours work week.
• 25 days annual leave plus public holidays.
• Free parking and refreshments on site.
• Health and wellbeing benefits, including private medical and dental insurance.
• Group personal pension plan.
• Competitive benefits package.
• Opportunities for career advancement in a dynamic global environment.