Field Application Specialist - Remote

Overview

The Field Applications Specialist (FAS) based in Rome for Beckman Coulter Diagnostics is responsible for providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. This role supports local and European customers and impacts patient health and overall well-being.

In Short

• Responsible for customer service and support in diagnostic settings.
• Install and maintain diagnostic instrumentation and systems.
• Part of the European Implementation Team.
• Provide training and technical expertise to customers.
• Resolve customer issues through critical thinking.
• Maintain customer support logs and internal records.
• Travel within Italy and Europe (up to 90%).
• Collaborate with a strong leadership team.
• Support the growth of the business through commercial awareness.
• Flexible working hours as per business needs.

Requirements

• University Scientific degree + minimum 1 year of experience.
• Fluent in Italian and English; third language is a plus.
• Ability to interact scientifically with customers.
• Valid driver’s license and good driving record.
• Willingness to travel and work flexible hours.

Benefits

• Supportive leadership team.
• Company car, mobile phone, and laptop provided.
• Opportunities for career development and growth.
• Flexible hybrid working arrangements.
• Inclusive and diverse workplace culture.