Network Operations Center Engineer - Remote

Overview

We invite a responsible and eager-to-learn Network Operations Center Engineer to join our 24/7 support team, helping ensure the stability and performance of client applications and infrastructure. Our client provides retailers with a centralized, flexible, and secure payment platform that enables customers to shop anytime and through any channel.

In Short

• Join a global IT team with international company experience.
• Work in a flexible 8-hour shift environment.
• Hands-on experience with modern monitoring and alerting tools.
• Improve resilience, problem-solving, and analytical thinking skills.
• Provide technical support for client applications.
• Investigate and resolve issues in Windows and Linux environments.
• Monitor system health and performance.
• Collaborate with teammates and provide updates to stakeholders.
• Work in a 24/7 operational support environment.
• Flexibility and adaptability are key in this role.

Requirements

• 2+ years of experience in IT support and incident management.
• Hands-on experience troubleshooting hardware, operating systems, networks, and web applications.
• Solid Linux and Windows administration skills.
• Experience with monitoring, alerting, and observability tools.
• Familiarity with cloud platforms such as AWS and Azure.
• Understanding of web application architecture.
• Basic knowledge of networking concepts.
• Intermediate+ English level.
• Excellent communication and collaboration skills.
• Analytical mindset and logical approach to troubleshooting.

Benefits

• 30 paid days off per year.
• 5 paid sick days and up to 60 days of medical leave.
• Partially covered health insurance after probation.
• Wellness bonus for gym memberships.
• Paid in U.S. dollars with coverage for approved overtime.
• Opportunities for English lessons and team-building activities.
• Flexible work environment.
• Supportive team culture.
• Global company with a remote-first mindset.
• Focus on ownership and flexibility.