Senior Implementation Specialist - Remote

Overview

The Senior Implementation Specialist plays a crucial role in managing IT integrations and configurations, particularly in e-invoicing, while providing training and support to users.

In Short

• Act as an application and solution specialist for ONESOURCE Pagero.
• 3-5 years of experience in IT integrations and configuration.
• Understanding of the AP/AR lifecycle and compliance regulations.
• Deliver end-user and super-user training.
• Engage with internal teams and partner organizations.
• Assist with presales activities like software demos.
• Customize and configure applications as per specifications.
• Design, develop, and document project deliverables.
• Resolve customer support issues.
• Work independently and in teams on multiple projects.

Requirements

• Experience in cross-functional implementation projects.
• Ability to create and update project plans and timelines.
• Strong problem-solving and analytical skills.
• Ability to engage with key teams within the business.
• Experience in application configuration, implementation, and testing.
• Interest in helping colleagues and customers.
• Ability to structure tasks and priorities independently.
• Willingness to learn new tasks quickly.
• Strong communication skills.
• Experience in e-invoicing is preferred.

Benefits

• Comprehensive benefit plans including flexible vacation.
• Access to mental health resources and programs.
• Flexible work arrangements including remote work options.
• Career development and growth opportunities.
• Inclusive workplace culture with diverse backgrounds.
• Social impact initiatives and volunteer days off.
• Retirement savings and tuition reimbursement.
• Employee incentive programs.
• Support for mental, physical, and financial wellbeing.
• Hybrid work model for office-based roles.