Service Delivery Engineer II - Remote

Overview

Join us as a Service Delivery Engineer II in our Service Delivery team in Rio de Janeiro, Brazil, to do the best work of your career and make a profound social impact.

In Short

• Responsible for incident and problem resolution in high-performance Linux environments.
• Execute specific support activities for a single client in Linux environments.
• Assist in the development and consolidation of technical documentation and processes.
• Help analyze specific problems/obstacles with the client through data and report analysis.
• Collaborate with achieving service level and quality goals.
• Work with a multidisciplinary team and leadership for continuous improvement.
• Contribute to a diverse and inclusive work environment.
• Opportunity to develop your career with advanced sector technology.
• Join a unique family of companies that help transform how people work and live.
• Commitment to providing a discrimination-free work environment.

Requirements

• Higher education in exact sciences.
• RHCSA or LPIC 2 certification and ITIL v3/v4.
• Experience in Linux environments.
• Proficiency in English (desirable).

Benefits

• Inclusive and diverse work environment.
• Opportunity for career development.
• Access to advanced technology.
• Support for personal and professional growth.