Director of Renewals - Remote

Overview

The Director of Renewals is responsible for leading the global Renewals teams at Delinea, focusing on increasing value realization for customers and driving business expansion.

In Short

• Lead a global organization of renewals managers.
• Own the renewals operating model and forecast cadence.
• Develop a renewals playbook for standardizing processes.
• Automate manual processes in Gainsight.
• Drive forecast accuracy and manage renewal sales processes.
• Improve operations and communication for partners and customers.
• Create incentives for customer advocacy.
• Identify customer trends and implement actionable solutions.
• Improve profitability and efficiency of renewals.
• Meet financial goals related to retention metrics.

Requirements

• Desire to win with integrity and measurable results.
• Experience driving net retention and achieving goals.
• Strong talent management and coaching skills.
• Exceptional strategic and analytical thinking abilities.
• Managerial courage to solve complex issues.
• Effective delegation and prioritization skills.
• Strong business acumen across industries.
• Ability to manage fast-paced situations.
• Excellent communication and presentation skills.
• Proficiency in sales processes and opportunity management.

Benefits

• Meaningful work and a culture of innovation.
• Competitive salaries and equity programs.
• Comprehensive medical, dental, and vision insurance.
• Pension/retirement matching.
• Generous discretionary time off and paid holidays.
• Paid leave for new birth, adoption, or caregiving.