Director, Global Renewals - Remote

Overview

We’re looking for a world-class, strategic leader to build and scale our Global Renewals organization from the ground up. This role is mission-critical to driving predictable revenue, maximizing customer lifetime value, and enabling our transition to a more efficient and scalable go-to-market engine.

In Short

• Build the Global Renewals Function including hiring and tooling.
• Own the Renewals Number with forecasting and performance management.
• Design the Renewal Strategy in partnership with key departments.
• Drive Cross-Functional Alignment to minimize friction in renewals.
• Optimize Commercial Outcomes through negotiation strategies.
• Develop Data-Driven Rigor for visibility into renewal health.
• Scale Globally while adapting to local market nuances.

Requirements

• 10+ years of experience in revenue leadership or customer success.
• Experience in building and scaling a renewals function.
• Deep understanding of SaaS unit economics and retention metrics.
• Exceptional collaboration skills with various departments.
• Strong commercial acumen and track record of hitting retention goals.
• Process-oriented mindset with a bias for systems and automation.
• Executive presence and communication skills.

Benefits

• Opportunity to create a high-impact function in a growing company.