Team Lead, Professional Services Consultant - Remote

Overview

The Team Leader (TL) will provide direct supervision to a team of Implementation Solution Design Consultants (SDCs) within their region. This role is pivotal in supporting SDCs, providing training and mentoring, and developing SDC talent to drive business growth.

In Short

• Establish a high-performance culture, coaching SDCs and modeling accountability and goal achievement.
• Foster a positive team environment, encouraging collaboration across teams.
• Promote best practice execution by analyzing and improving current processes.
• Ensure team deliverables meet high-quality standards.
• Develop exceptional talent through proactive recruiting and employee development plans.
• Set clear objectives and goals, monitor individual performance.
• Collaborate with Regional Managers to organize workloads efficiently.
• Ensure compliance and audit adherence.
• Address client issues or complaints promptly.
• Drive meaningful impact while building expertise.

Requirements

• Global Payroll knowledge or experience is a strong advantage.
• Understanding of data flow and system integrations.
• Excellent communication skills with the ability to communicate at all levels.
• Strong client management and relationship-building skills.
• Exceptional organizational and time-management abilities.
• Proficiency in MS Excel for reporting and data analysis.
• Ability to operate in a structured and organized manner.
• Strong analytical and problem-solving skills.
• Three to six years of global implementation experience in Payroll, HR, or Project Management.
• Familiarity with HR, Payroll, Finance, and Treasury systems.

Benefits

• Stock grant opportunities dependent on your role.
• Additional perks and benefits based on your employment status and country.
• Flexibility of remote work, including optional WeWork access.