Payment Operations Specialist (EMEA) - Remote

Overview

The Payment Operations Specialist at Deel will efficiently execute all processes related to payments and assist customers with inquiries, ensuring accuracy and consistency in data management.

In Short

• Execute processes related to payments and Deel-branded debit cards.
• Review and record data accurately in the system.
• Assist customers with payment or debit card inquiries.
• Coordinate with internal teams and external partners.
• Provide expertise to improve payment processes and user experience.
• Create and maintain process documentation.

Requirements

• 0-4 years of experience in high-volume operations.
• Experience in a startup, preferably in FinTech.
• Excellent written and verbal communication skills.
• Data-driven with a structured problem-solving approach.
• Organized with attention to detail.
• Service-oriented mindset.
• Willingness to work extra hours during busy periods.
• Able to work in a fast-paced environment.
• Ability to execute independently in a remote setting.
• Fun and supportive teammate.
• Must be based within the EMEA region.

Benefits

• Provided computer equipment tailored to your role.
• Stock grant opportunities based on role and location.
• Additional perks and benefits based on employment status.
• Flexibility of remote work, including WeWork access.