Technical Business Analyst - Remote

Overview

The Technical Business Analyst will serve as a bridge between customers, product teams, and delivery teams, focusing on gathering requirements, designing integration solutions, and creating documentation.

In Short

• Work with clients to understand integration needs.
• Design and document integration solutions.
• Serve as a Subject Matter Expert.
• Create technical documentation including guides and datasheets.
• Draft project-related documents and budgets.
• Act as a liaison between clients and delivery teams.
• Manage issues in Agile development cycles.
• Contribute to the knowledge base.
• Stay updated on trends in APIs and cloud platforms.
• Support product marketing with technical content.

Requirements

• 5+ years in a Business Analyst or Technical Writer role.
• Strong understanding of data integration and APIs.
• Experience with CRMs/ERPs like Salesforce and NetSuite.
• Exceptional communication skills.
• Ability to simplify complex concepts.
• Familiarity with programming languages is a plus.
• Proven project management skills.
• Bachelor’s degree or equivalent experience.
• Self-driven and collaborative.
• Bonus: Experience in product management.

Benefits

• Opportunity to work in a fast-paced environment.
• Innovative and creative work culture.
• Recognition of individual talents.
• Supportive team dynamics.
• Chance to influence future products.