Senior Technical Lead - Remote

Overview

The role of the Senior Technical Lead is to be the Subject Matter Expert (SME) for one, or multiple, IT services and technologies, to support and enhance their effectiveness, security and stability. The role involves a mix of technical leadership, operations management, and process improvement whilst working closely with the Technical Operations Manager.

In Short

• Act as the subject matter expert for one or more technologies.
• Support the team in analyzing failures and incidents.
• Continuously evaluate and improve monitoring tools.
• Participate in the formulation of the technology strategy.
• Take ownership of the operational roadmap.
• Identify and implement new technologies and practices.

Requirements

• Significant experience in IT Infrastructure support.
• Technical experience in Windows Server, Active Directory, Azure IaaS, and more.
• Highly developed analytical skills.
• Excellent written and verbal communication skills.

Benefits

• Reward platform with discounts for retailers.
• 25 days holiday (rising with service).
• EAP with virtual GP.
• Enhanced maternity and paternity leave policies.
• Pension - matched contribution up to 5%.