Apprentice Operations and Support Services Coordinator - Remote

Overview

The Apprentice Operations & Support Services Coordinator will work alongside the rest of the Operations team to support the smooth delivery of key functions across the Professional Education team.

In Short

• Support workbook/study guide orders and ensure timely delivery.
• Assist with invoicing processes and prepare invoices.
• Coordinate workshops and manage related queries.
• Compile and analyze data reports as required.
• Manage the Operations/Support inbox and respond to queries.
• Support onboarding of apprentices and collaborate with the Client Success team.
• Promote Davies Professional Education at events.
• Maintain data according to policies and procedures.
• Comply with health and safety processes.
• Support other internal teams as needed.

Requirements

• Understanding of vocational qualifications including Apprenticeships.
• Experience of working in a team and independently.
• Self-motivated with strong initiative.
• Good analytical and decision-making abilities.
• Excellent written and verbal communication skills.
• Strong customer service and organizational skills.
• Proficient in Microsoft Office.
• Able to analyze data and create reports using Excel.
• Maintain discretion and confidentiality.
• Ability to work remotely and manage time effectively.

Benefits

• Discounts for over 800 retailers.
• 25 days holiday (increasing with service).
• Access to a well-being centre.
• Recognition programme.
• Paid fertility appointments.
• Supportive employer.
• Pension with matched contribution at 5%.
• Life Assurance (4 x basic salary).
• Opportunities for development and training.