Customer Service Support (Remote, Greek + English)

Overview

D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients.

In Short

• Respond to customer inquiries via phone, e-mail, social media, and live chat.
• Provide guidance and support to customers regarding service-related issues.
• Inform customers about current promotional events and service offerings.
• Handle all inbound communication; no outbound or cold-calling required.
• Work in rotating shifts to support market-specific business hours.
• Maintain accurate and clear documentation of customer interactions.

Requirements

• Fluency in Greek and English.
• Strong communication skills.
• Ability to work in a team and independently.
• Problem-solving skills.
• Experience in customer service is a plus.

Benefits

• Opportunity to work in a dynamic and international organization.
• Flexible working hours.
• Supportive team environment.