Account Manager - Remote

Overview

As an Account Manager at CXT Software, you will be responsible for managing and growing client accounts in the SaaS and event management technology space, contributing to revenue growth and client relationship management.

In Short

• Manage and grow existing client accounts through contract renewals, up-sells, and cross-sells.
• Build and maintain relationships with key decision-makers.
• Present products and services to corporate accounts.
• Ensure customer issues are acknowledged and resolved within 24 hours.
• Collaborate with Sales and Client Services teams.
• Accurately forecast sales opportunities.
• Work in a fast-paced, entrepreneurial environment.
• Familiarity with SaaS products in a B2B environment.
• Strong communication and relationship management skills.
• Adapt to changing environments and collaborate effectively.

Requirements

• 3+ years of experience in a customer-facing, revenue-generating role.
• Background in logistics, transportation management, or supply chain operations.
• Sales experience with a focus on account growth.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to work collaboratively across departments.

Benefits

• 100% Remote and Global work environment.
• Flexible work hours focused on results.
• Dedicated growth path with meaningful feedback.
• Access to leading tools and technology.
• Engaging community activities and events.