Client Success Executive - Remote

Overview

The Client Success Executive at CVS Health will manage partnerships with designated accounts, acting as a trusted advisor to drive growth and ensure client satisfaction.

In Short

• Manage client partnerships and act as a trusted advisor.
• Drive revenue retention and upsell opportunities.
• Develop and execute comprehensive client plans.
• Coordinate with various internal teams to deliver high-quality service.
• Lead performance improvement initiatives.
• Maintain strong relationships with client executives.
• Present to and interact with large groups, including C-suite leaders.
• Travel routinely to meet client needs.
• Possess strong problem-solving and project management skills.
• Ensure client satisfaction and maximize revenue.

Requirements

• Bachelor's degree required; Master's preferred.
• 8-10 years of relevant healthcare industry experience.
• Experience in client success and complex sales.
• Strong communication and relationship-building skills.
• Ability to function in a fast-paced environment.
• Proven leadership and negotiation skills.
• Adaptable and client-focused.
• Excellent project management orientation.
• Experience with healthcare provider organizations.
• Ability to travel 50% of the time.

Benefits

• Competitive wages and comprehensive benefits.
• 401(k) plan with company contributions.
• No-cost wellness programs and counseling services.
• Flexible work schedules and paid time off.
• Tuition assistance and dependent care resources.
• Employee stock purchase plan.
• Retiree medical access and family leave options.
• Commitment to employee wellness and engagement.
• Recognition programs and a supportive work culture.
• Opportunities for personal and professional growth.