Remote Hebrew-Speaking Junior Customer Service Representative

Overview

We are seeking a Hebrew-speaking Customer Service Representative to join our international team in Lithuania. In this role, you will be the first point of contact for customers, providing support, resolving issues, and ensuring a high-quality service experience.

In Short

• Handle customer inquiries in Hebrew across phone, email, and chat.
• Provide accurate information and resolve customer issues efficiently.
• Ensure customer satisfaction by offering timely and empathetic support.
• Collaborate with internal teams to escalate and resolve complex cases.
• Work in line with company procedures and service quality standards.
• Full-time availability required.
• Must be based in Lithuania for remote work.
• Competitive salary package with bonuses.
• Ongoing training and professional development opportunities.
• Paid work on bank holidays.

Requirements

• Native or C1/C2 level in Hebrew.
• Minimum B2 level in English (written and verbal).
• Strong communication and problem-solving skills.
• Customer-oriented mindset with attention to detail.
• Must confirm relocation status if moving from abroad.

Benefits

• Full-time employment.
• Competitive salary package.
• Bonus of €100 gross per month (based on KPI fulfillment).
• Remote work flexibility within Lithuania.
• Paid work on bank holidays.
• Ongoing training and professional development opportunities.