Remote Otter LogoRemoteOtter

Remote French Speaking Customer Service Advisor

Posted 14 hours ago
Customer Service
Full Time
Greece
1,200 EUR/month

Overview

We are looking for a French + English speaking Customer Service Representative to join an international support team based in Greece. In this role, you will provide professional and friendly assistance to customers, ensuring a positive experience through every interaction.

In Short

  • Handle customer inquiries via phone, email, and chat in French and English
  • Provide accurate information about products and services
  • Resolve issues effectively and follow up with customers when needed
  • Maintain high levels of customer satisfaction and professionalism
  • Collaborate with team members and follow internal procedures

Requirements

  • Fluent in French (C1 or higher) and English (B2 or higher)
  • Excellent communication and interpersonal skills
  • Previous experience in customer service is an advantage
  • Ability to multitask and work in a fast-paced environment
  • Must be based in Greece (remote work setup available)
  • Valid work permit for Greece (EU citizenship or residence permit)

Benefits

  • 14 salaries per year (12 monthly + 1 Easter + 1 split between Summer & Christmas)
  • Private Health & Life Insurance
  • Performance bonus
  • 25 days of paid annual leave
  • 50 meal voucher per month
  • Permanent contract
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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