Finnish Customer Service Representative - Remote

Overview

This job opportunity is for Finnish-speaking individuals to join a Customer Service team in Greece, working with one of the largest companies in the world.

In Short

• Responding to customer inquiries via email, chat, and phone
• Assisting customers with how-to-use steps for their devices
• Guiding customers through the repair process if necessary
• Collaborating with your team to maintain effective relationships
• Providing professional, empathetic customer support
• Continuously improving processes to deliver exceptional service
• Fluency in Finnish (written and spoken) required
• Excellent writing skills and good command of English
• Strong soft skills, including politeness and empathy
• Technically adept, with the ability to troubleshoot basic issues

Requirements

• Ability to multitask efficiently

Benefits

• Relocation support: Flight tickets, hotel accommodation, and assistance with house searching
• Competitive salary: Plus two extra salaries per year
• Referral Program: Earn up to 3,500 for referring a friend
• Health care benefits and numerous discounts
• Comprehensive training provided by certified instructors
• Opportunities for professional growth and development
• Free Greek language courses
• Social events and community initiatives
• Great working environment with state-of-the-art premises
• Option to work from home