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Finnish Customer Service Representative - Remote

Posted 10 weeks ago
Customer Service
Full Time
Finland
Competitive salary plus two extra salaries per year

Overview

This job opportunity is for Finnish-speaking individuals to join a Customer Service team in Greece, working with one of the largest companies in the world.

In Short

  • Responding to customer inquiries via email, chat, and phone
  • Assisting customers with how-to-use steps for their devices
  • Guiding customers through the repair process if necessary
  • Collaborating with your team to maintain effective relationships
  • Providing professional, empathetic customer support
  • Continuously improving processes to deliver exceptional service
  • Fluency in Finnish (written and spoken) required
  • Excellent writing skills and good command of English
  • Strong soft skills, including politeness and empathy
  • Technically adept, with the ability to troubleshoot basic issues

Requirements

  • Ability to multitask efficiently

Benefits

  • Relocation support: Flight tickets, hotel accommodation, and assistance with house searching
  • Competitive salary: Plus two extra salaries per year
  • Referral Program: Earn up to 3,500 for referring a friend
  • Health care benefits and numerous discounts
  • Comprehensive training provided by certified instructors
  • Opportunities for professional growth and development
  • Free Greek language courses
  • Social events and community initiatives
  • Great working environment with state-of-the-art premises
  • Option to work from home
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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