Remote French Customer Service Representative

Overview

As a French-speaking Customer Service Representative, you will support customers from the comfort of your home, ensuring they receive top-quality service.

In Short

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Provide accurate information, guidance, and troubleshooting assistance.
• Collaborate with other departments to enhance the customer experience.
• Maintain high-quality standards and meet performance goals.

Requirements

• Native or C2 level of French + B1/B2 level of English.
• Excellent communication and problem-solving abilities.
• A customer-oriented mindset and strong attention to detail.
• Comfort with remote collaboration and digital tools.
• Previous experience in customer service or hospitality is a plus but not required!

Benefits

• Competitive Salary Package aligned with market standards.
• Health Insurance – private coverage for your peace of mind.
• Meal Allowance – enjoy daily meal support.
• Relocation Package for candidates moving from abroad (including flight + accommodation support).
• Training & Career Growth – structured onboarding, learning paths, and promotion opportunities.
• Dynamic & Supportive Remote Culture – inclusive teams, virtual events, and a strong sense of community.