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Customer Service Associate (German & English) - Remote

Posted 14 hours ago
Customer Service
Full Time
Turkey

Overview

We are looking for a motivated Customer Service Associate fluent in German (C2) and English (C1) to support customers remotely from Turkey. You'll ensure every customer query is handled efficiently and with care.

In Short

  • Respond to customer requests via email, phone, and live chat.
  • Manage and document issues in CRM tools.
  • Offer guidance and solutions for technical or account matters.
  • Provide feedback to improve customer experience.
  • Fully remote position from Turkey.
  • Continuous training and support provided.
  • Competitive pay with bonuses.
  • Fluent in German (C2) and English (C1).
  • Experience in customer-facing roles preferred.
  • Strong interpersonal and communication skills required.

Requirements

  • German at C2 level, English at C1 level.
  • Experience in customer-facing roles preferred.
  • Strong interpersonal and communication skills.
  • Stable internet and ability to work independently.

Benefits

  • Fully remote from Turkey.
  • Continuous training and support.
  • Competitive pay with bonuses.
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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