Customer Service Associate - Remote

Overview

Join our talent pool as a Customer Service Associate, where you will assist customers through various communication channels, ensuring professionalism and care in each interaction.

In Short

• Remote position open to candidates in the Philippines.
• Full-time and permanent role.
• Provide excellent customer service via phone.
• Address customer inquiries and concerns efficiently.
• Support tasks like account assistance and order processing.
• Maintain and update customer records.
• Follow company guidelines for service quality.
• Stay updated on company products and services.
• Ensure timely resolution of customer concerns.
• Build a career in a customer-focused environment.

Requirements

• Strong customer service mindset with empathy.
• At least a high school diploma or equivalent.
• Customer service experience preferred but not required.
• Proficiency in computer navigation.
• Good English communication skills.
• Able to handle diverse customer situations.

Benefits

• Opportunity to join a talent pool for future roles.
• Work remotely from the comfort of your home.
• Gain experience in a customer service role.
• Flexible working hours based on client needs.
• Potential for career growth within the company.