The customer service associate provides effective and efficient customer service by establishing a working relationship with patients and doctor's offices through communication via telephone, faxes, and email. This position has responsibility for answering incoming call inquiries from patients, providers and benefit offices. Customer Service Associates will handle both inbound and outbound customer calls, as well as prescription refills. Provides members with pharmacy benefit information as necessary.
MEDVANTX is a healthcare company focused on providing efficient and effective customer service to patients and healthcare providers. The company specializes in facilitating communication between patients, doctors' offices, and benefit offices, primarily through telephone, fax, and email. MEDVANTX emphasizes a patient-centric approach, ensuring that individuals receive timely information regarding their pharmacy benefits and prescription refills. The organization values professionalism, discretion, and adherence to HIPAA regulations, fostering a supportive work environment that allows employees to thrive while delivering high-quality service.
Share This Job!
Save This Job!
MEDVANTX is a healthcare company focused on providing efficient and effective customer service to patients and healthcare providers. The company specializes in facilitating communication between patients, doctors' offices, and benefit offices, primarily through telephone, fax, and email. MEDVANTX emphasizes a patient-centric approach, ensuring that individuals receive timely information regarding their pharmacy benefits and prescription refills. The organization values professionalism, discretion, and adherence to HIPAA regulations, fostering a supportive work environment that allows employees to thrive while delivering high-quality service.
Share This Job!
Save This Job!
Join Globe Life AO as a Customer Service Associate and help families while enjoying the flexibility of working from home.
Join Fresh Prints as a Customer Service Associate and provide exceptional support to our clients while working remotely.
R.P
Relay Payments
Join Relay Payments as a Customer Service Associate to provide excellent customer service and support in a remote setting.
Join our team as a Customer Service Associate, providing exceptional support and service to our customers.
Join Lime as a Customer Service Associate to provide exceptional support to riders and the urban community.